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Vehicle GPS Tracking FAQ and Knlowgedbage | Know Everything about GPS Tracking |

What is GPS?

GPS is a space based radio navigation system developed by US defense services. These consist of constellation of 24 earth orbit satellites that transmit microwave signals to a GPS receiver. From these signals the receiver calculates the latitude, longitude, altitude and time for each specific user.

How does GPS work?

The system works on triangulation to find a location. We need minimum of 4 satellites to calculate the latitude, longitude, altitude and time for each specific user.

How do we get details on our PC/Laptop/Smart Phone?

The GPS receivers passively receive signals and convert them into meaningful data. This data is transmitted to your PC/Laptop/Smart Phone with the help of server through GSM connectivity.

Where is the GPS receiver installed and is it easily visible?

It is placed inside the vehicle facing the SKY in such a manner that it is not easily visible to all.

How old is our company ?

The company will complete a decade of its incorporation this June 2017. Its commercial activities are 5 year old under the brand name of G-Tech Group.

Do we manufacture the devices or procure these from outside?

The devices are assembled in China as per the company’s norms.

Do we manufacture the devices or procure these from outside?

The devices are assembled in China as per the company’s norms.

Can we view the same through mobile or not?

Yes we do have a mobile application and the fleet status can be viewed on the Android /iOS phones.

In case of weak network how the data will be transmitted?

If the GSM connectivity is low then the device stores (memory storage capability) the data and transmits the data as soon as the vehicle is in GSM connectivity range.

In case of weak network how the data will be transmitted?

If the GSM connectivity is low then the device stores (memory storage capability) the data and transmits the data as soon as the vehicle is in GSM connectivity range.

What if the device is disconnected from the main power source?

The device has an internal battery and in case of disconnection from the main power source it can function for minimum three hours.

What do we mean by Remote Shut down?

Through this feature we can start or shut down the vehicle remotely just by sending a SMS. This SMS can be sent through our application (web based or mobile based) or through your own mobiles directly.

What is the maximum accuracy (in meters) GPS provides?

The accuracy of a position determined with GPS depends on the type of receiver. Most consumer GPS units have an accuracy of about +/-10m.

What is the resolution time in case of any issue in the device or no data? Do we have any local engineers or service available?

This depends on the location and the availability of the vehicle. Our standard TAT for resolution of a complaint once the vehicle availability is confirmed is 3 working days.

What is the accuracy level in fuel monitoring?

The accuracy level in fuel monitoring through fuel sensor at present is 95% (minimum). We also have a special feature in fuel monitoring that reflects sudden drop in fuel level (THEFT) without movement of vehicle.

Is there an option to extend the warranty?

We provide standard 3 years warranty on all our products against manufacturing defects. The same is as per the standard norms of the industry. Yes! You can extend you warranty up to 72 month. Which will additional cost 3000 Tk for per device.

Is there an option to extend the warranty?

We provide standard 3 years warranty on all our products against manufacturing defects. The same is as per the standard norms of the industry. Yes! You can extend you warranty up to 72 month. Which will additional cost 3000 Tk for per device.

Does the camera function provide the facility of live streaming?

YES our current device  support live streaming and video calling where you connect 3 camera front inside and back

Does the camera function provide the facility of live streaming?

YES our current device  support live streaming and video calling where you connect 3 camera front inside and back

What is the frequency of the data?

We provide two logs in every minute.

How do you show the location of the vehicle?

We use licensed Google premium maps.

How do you show the location of the vehicle?

We use licensed Google premium maps.

What is the up-time of your application?

We use world’s best cloud based servers and in 2017 our up-time is over 99.7%.